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very attentive to our needs
Our experience working with Sarah was wonderful. She guided us through the process and was very attentive to our needs and many questions.
We live 400 miles away from our vacation property and Sarah kept us informed with emails, phone calls and pictures. It was a pleasure to work with her.
"Johnny on the Spot"
Even though it has been over 10 days, it is difficult to believe how painless * correction * how smoothly the sale went (for me anyway). Don't think I don’t know behind the scenes you professionally balanced holding my hand while addressing all potential (and actual) buyers concerns. For example, you never said a word but I know you worked and stayed on top of all issues whether it was the inspection list remediation, contractual timing, etc. I guarantee the buyer’s agent ceded leadership to you many including the most sensitive matters while at the same time glad you were the sellers agent.
How do I know this? is exactly what you have done for me when I bought the house 8 years ago and all the times in between now and then. You are "Johnny on the Spot." If you are not familiar with the term. It means the person who shows up to fix problems before they happen. You're there before everyone else and everyone scratches their heads and ask "how did she know that?" or "how did she do that?"
So before more time goes on. Thank you and hopefully it will not be too long before I'm looking for another place there.
– Ray M.
on top of everything
Sarah was Exceptional. Was on top of everything. Her expertise in OBX area was very helpful. Highly recommend her. I know she'll be there for us way after the sale. Also, everyone she recommended, worked out great.
- Butch and Carmela
truly the best
Sarah Spencer is truly the best!!! I was looking to see if there was a category higher than 'exceptionally satisfied' for questions 2-4 because we were more than exceptionally satisfied. Sarah ROCKS! She was patient, informative, always our rep in negotiations, helpful beyond expectations. She followed thru, kept us on track and made sure all parties did what they had to do. I am a NYer and have high expectations and am typically hard to please but Sarah could easily fit into the NY lifestyle and beleive me that's a compliment. We will definitely recommend Sarah in future whenever we have the opportunity.
- Christine and John
confident, knowledgeable, and best of all, treated us like family
My wife and I were considering purchasing an OBX property but were very very nervous. I started to look at many many websites….. I came across this young lady with a fish in her face. I thought she looks fun and outgoing like my wife and I so let’s give her a chance. When we finally met face to face our nervousness went away the first few minutes that we spoke with Sarah… confident, knowledgeable, and best of all, treated us like family. Everything was going great until she mentioned she was a Washington Redskins fan. We are from Pittsburgh, PA, where they slap black and gold on you at birth. That’s all it took…. We switched agents… end of story. LOL!! We still love ya… thanks again for all your help.
- Rich and Karen
patience and knowledge
After hopes were lost for selling my Corolla, NC rental home at a price anywhere close to what I owed, I decided to get realistic with my price. This meant selling the home for less than what I owed. Sarah knew we had to move quickly to find a buyer. With Sarah’s patience and knowledge on short sales we were able to find our buyer and navigate through the lender’s maze of hurdles and paperwork. Sarah was a tremendous help getting my wife and me through the short sale process and I would recommend her services to anyone who needs to go this route! Thanks again Sarah!
Short Sale Seller
exceptional customer service
Last spring, we purchased a 2nd home in Corolla, NC (Outer Banks area) with the help of Sarah. Our goal was to utilize this home as an investment for rental income. The home is located 2 1/2 hours away from our permanent residence and therefore created some unique challenges in the purchasing process. Sarah was able to help us overcome all of these challenges and made us feel comfortable and confident with our purchase. Sarah consistently delivered exceptional customer service by going above and beyond through out the entire process. For example, Sarah, on her own accord, went through the house and created a "punch list" of items that she recommended completing prior to placing the house on the rental market. This list enabled us to communicate to contractors remotely about what needed to be completed. We were very pleased with Sarah's exceptional customer service and we highly recommend using Sarah.
Short Sale Buyer
real estate savvy, wise council and charming ability to get people to work together
You probably thought you would never be done with us, but at last we own our beach house! Mike and I just wanted to thank you for all you did to make this possible. You patiently answered our questions and always looked out for our best interests. Your real estate savvy, wise council and charming ability to get people to work together guided us through each obstacle that arose. Whenever we mention your name, people pay you well-earned compliments. I also appreciate all your recommendations of people to do the jobs we will need to do to fix our our new home by the sound. Many thanks!
Short Sale Buyer
attention to detail
Sarah, your attention to detail made the process of buying a home on the Outer Banks an easy one. Thanks so much for your help!
- Ron and Fay
best experience ever
Sarah Spencer did an outstanding job end-to-end. Best experience ever with a real estate professional!
a seasoned professional
Sarah Spencer did an exceptional job. She was most creative on the presentation of our home. Although young in years, Sarah conducted herself as a seasoned professional. Village Realty is lucky to have her.
professional, informative, and fun
Many thanks to you for helping us with our new home. We really appreciate you being so professional, informative, and fun. You are good at what you do and your attitude is positive and upbeat. Your flexibility and problem solving manners did not go unnoticed. Thank you for helping us shop, listening to what's important to us, and making things happen.
a straight shooter who really understands the market
I recently had the distinct pleasure of selling my soundfront home in Monteray Shores through Sarah Spencer at Village Realty. Sarah is professional, energetic, and resourceful. She was able to get an offer in record time, and when that deal fell through for financing, found a more qualified buyer at a higher sales price. She's a straight shooter who really understands the market and what it takes to make things happen. For this reason I offer my unequivocal endorsement to Sarah and her entire team."
we got more house than we could have expected
Sarah, you're the best real estate agent by far I've ever had to pleasure of working with. From the beginning, your professionalism, guidance, advice, contacts, knowledge of the game, and ability to read my mind made my house hunting effortless and fun. Even now, in the post-sales phase, you are a great help. You made Kathy and I feel like family and we feel like through your being on our side that we got more house than we could have expected. We can't wait to make our changes to our new house and spend time in Corolla. Thanks a million!!
You are a terrific agent, and believe me, we are not easy critics
Sarah, Thank you again from Tom and me for your expertise and wonderful work with respect to purchasing 728 Mainsail Arch. You are a terrific agent, and believe me, we are not easy critics. We are thrilled and now just need to get time to go there!!